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Deborah Shaer Child & Adolescent Psychotherapist & Counsellor

Privacy Notice

In accordance with the updated General Data Protection Regulations (GDPR) which came into effect 25 May 2018, this Privacy Notice sets out the ways in which your data is collected, stored and shared as it relates to Deborah Shaer’s private practice, as well as the use of her website. The information relates to both as specified below.


Deborah Shaer Child & Adolescent therapeutic counsellor is a sole trader. For data protection purposes Deborah is the ‘data controller’ of the personal data that you provide to her.

Registered location of the private practice

The Angel, Islington, London N1 8PT

As set out in Chapter 2 Article 5 GDPR legislation* the information below covers the key principles relating to the processing of personal data to which this therapy practice adheres to.

1. Personal data shall be

  1. processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness, fairness and transparency’);
  2. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall, in accordance with Article 89(1), not be considered to be incompatible with the initial purposes (‘purpose limitation’);
  3. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimization’);
  4. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’);
  5. kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) subject to implementation of the appropriate technical and organisational measures required by this Regulation in order to safeguard the rights and freedoms of the data subject (‘storage limitation’);
  6. processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’).

2. The data controller

Deborah Shaer Therapist shall be responsible for, and be able to demonstrate compliance in terms of ‘accountability.’

My Commitment to You

I am committed to protecting your privacy and to complying with the data protection laws in the UK. In consequence, I collect the appropriate amount of information relevant to my profession.

What is the purpose and legal basis to collect and process your personal data?

The main purpose is to identify clients to deliver to you the counselling and therapy services that you obtain and to provide you with any follow-up that is required. Records of all our transactions need to be retained for tax and accounting reasons.

Clinical Supervision

Clinical supervision is a necessary and valuable professional support for therapists and counsellors who share information about their clients. The Supervisor is not given personal data the customer (Parents) or client (child/adolescent). The supervisor-supervisee sessions are for the purposes of support from a more experienced therapist who is qualified as a supervisor. Any information is treated in confidence and emails do not reveal names but initial (for first name only). Confidential emails are sent by a secure encrypted method used by the medical profession.

Complaints Procedure

In private practice where there is no line manager such as working in a school or other type of institute or organisation, any concerns or complaints would need to go directly the therapist-counsellor’s registered body. In this case, UKCP. UKCP provide information on their website as well as downloadable documents specifically for this purpose. They can be contacted by phone on 020 7014 995 or email at [email protected] www.psychotherapy.org.uk/registers-standards/complaints/make-a-complaint/

How do you discard documents with personal information?

All documentation is kept in a locked secure cabinet. If there are papers in note form, writing or any documents that need to be discarded they are shredded. When there is a large volume of files that need to be discarded they are given on to a trusted certified professional shredding organisation whilst present during the process.

How long will we keep your personal data?

We need to keep parent/client details for at least 6 full tax years under the UK tax laws. After that, until you ask us in writing to delete your personal data, we will keep it to enable us to contact you as mentioned earlier in this notice.

What about mediation cases relating to Divorce?

Referrals made by a family solicitor are slightly different. In these cases, the therapist is also considered to be part of a ‘Team’ providing therapy-counselling services for the family mediator but also separate. Importantly, the information shared by the therapist in the form of an Assessment Report is focused on suggestions. For example, it may be that after a period of time the parents have a good enough level of communication, they might be willing to engage in systemic family therapy. This suggestion would be set out in the report to see a Family Therapist. Another example based on the Assessment may require a a child psychiatrist. This too would be included in the report.

29 August 2019

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